We are here to answer any questions you may have by phone or email, but here are a few of our frequently asked questions that may help in the first instance.
Or you can call us on
Sales & Service 0203 946 3800
- Why have I not received my order confirmation email?
- Can I return my product after delivery?
- What do I do if my goods arrive damaged?
- Who will be delivering my order?
- How do I place a large order for my business?
- Do your products come with a guarantee?
- I have some questions about what product I should purchase, can you help or advise me?
- Where are your products made?
- Can I supply my own fabric to you for my new bed?
- Will my mattress fit on your bed?
- Can I get some fabric samples?
- How can I pay?
- Are your product compliant with UK regulations?
- Can I have my bed made in a custom size?
- Do you offer finance?
- Can I postpone the delivery of my order?
- Is there a cost for delivery?
- Can you deliver my order on a weekend?
- Do you deliver to Ireland & Northern Ireland or to any offshore Islands?
- Will you assemble my new bed?