Should you require our courier partner will collect your old bed or mattress for a small fee at the same time as delivering your new order and will send your old bed/mattress to be recycled.
The old bed/mattress must be packaged, downstairs and dismantled on the ground floor ready for the driver to take away.
This service is only available as long as sufficient space is available in the driver’s vehicle, the removal fee would be refunded back to you if the collection is not completed.
The driver has the right to refuse collection of any old mattress if deemed to be dirty/soiled/dangerous, the removal fee would be refunded back to you if the collection is not completed.
We strongly suggest that you not to leave the old mattress outside as this can cause damage to your mattress, you may still need your old mattress in case, due to unforeseen circumstances, the driver does not reach you on the day.